Refund Policy

An order can be cancelled within 24 hours of being placed, as long as it has not already shipped. Write to the studio with the order number.

Once an order has shipped it can no longer be cancelled.

Original artworks are one of a kind and are not returnable once delivered, except where the work arrives damaged.

Prints are produced to order and are not returnable for a change of mind.

Slight variation in colour, paper texture and pigment is inherent to hand-made work and is not treated as a defect.

If a work arrives damaged, or the wrong item was sent, write to the studio within 48 hours of delivery with photographs of the outer packaging and the work itself.

Once reviewed, a replacement, a repair where appropriate, or a full refund is offered.

Approved refunds are returned to the original payment method.

Refunds are initiated within three working days of approval and usually reach the account within five to ten working days, depending on the bank or card issuer.

Where a return is agreed, the work must be sent back in its original packaging, unused and undamaged, before the refund is released.

Workshop places cancelled more than seven days before the date are refunded in full; within seven days the place can be transferred to a later date but is not refundable.

If the studio cancels or reschedules a workshop, a full refund or a transfer is offered.

For anything related to a cancellation or refund, write to aasthatantia@gmail.com or message +91 86172 29275 with the order number.